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Frustrated tweets new headache for airlines

Frustrated tweets new headache for airlines: "

CHICAGO, Aug 20 — Indignant letters, e-mails and phone calls can still get results for unhappy airline travellers, but more are finding that if you really want to vent your frustrations, you can now be loud and fast and public.


At least that’s the buzz on Twitter, where airlines are discovering that fuming passengers who have been stranded, delayed or just plain piqued are increasingly letting their undiluted rage fly around the Internet, often from the confines of their cramped airplane seat.

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